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MARUSAN

MARUSAN | Contributing to the local community through a range of leisure activities Cultivating people and business We are the LPC Group

Principal Work

Hall Work
  • Customer relations
  • Game device explanations (explanation of game device features, etc.)
  • Transporting pachinko balls and coins acquired by the customer
  • Counting pachinko balls and coins acquired by the customer
  • Loading and unloading pachinko ball boxes
  • Business description, courses, introduction to facility
  • Addressing issues with game devices and facility
  • Refilling and cleaning game coins (this is done automatically at some locations)
  • Cleaning game device and courses
  • Dealing with customer meal breaks, managing balls and coins
Counter Work
  • Prize exchange
  • Prize storage and management
  • Public address system announcements
  • Counter floor cleaning
  • Telephone support
  • Baggage check
  • Locker key management
  • Audio equipment checks
  • Wrapping service
  • Filling out and managing official paperwork
  • Membership processing for card member/mail members
Location Environment Checks
  • Cleaning empty game device pedestals
  • Cleaning ashtrays
  • Location interior beautification
  • Store interior temperature checks, interior ventilation
  • Restroom beautification
  • Preventing accidents in the parking lot and children being left unattended in vehicles
  • Patrolling around vehicles (to prevent vehicle theft and lights from being left on)
  • Parking lot cleaning, discovery of damage
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Sample One-Day schedule

Early shift

08:00
8:00

Morning meeting/store opening

Employees meet to discuss responsibilities in detail and confirm how to make work go smoothly. After the morning meeting is finished, employees work to establish a welcoming store environment.

09:00
9:00

Store opening/customer service/confirming state of working environment

While using greetings such as "good morning" and "welcome," employees use the time until the store opens in an earnest attempt to communicate with customers. Employees check the work environment in order to present customers with a comfortable space.

16:00
16:00

Shift transfer

Employees report the status of the hall to the late shift. Information such as game plans, characteristics of customers during breaks, and what kinds of problems have happened with what machines are reported to the late shift.

16:55
16:55

End of day meeting

Employees confirm the day's work during the end of day meeting. Employees also confirm sales projections for tomorrow, and inform one another of what is happening with competing stores.

Late shift

15:30
15:30

Morning meeting

Of course, "morning” meetings are held even for late shifts. Teamwork is improved by filling in gaps in coverage and reporting, communicating, and consulting with managers.

16:00
16:00

Shift transfer/customer service/confirming state of work environment

Employees are able to quickly accommodate night customers by being aware of what happened during earlier shifts. During the period when the early and late shifts overlap, the store is returned to the clean state it was in at opening.

23:00
23:00

Store closing/closing work

After seeing customers off, employees start to close the store. In addition to maintaining the machines, employees perform preventative maintenance, clean and refill coins, put out displays for events, and other such duties.

00:25
0:25

End of day meeting

Employees confirm the day's work during the end of day meeting. Employees also confirm sales projections for the next day, and inform one another of what is happening with competing stores.

Inquiries

Inquiry form

To make an inquiry, please use this inquiry form.